Guide to Identifying Fraudulent Websites
and Counterfeit Products
Recently, fraudulent websites and unauthorized sales channels impersonating our brand and official website have been identified.
We are continuously taking action against sellers of counterfeit and imitation products.
However, to prevent potential damages, please review the following precautions and exercise extra caution when purchasing products.
Guide to Purchasing Authentic Products
Verify Authorized Sellers
Make sure the domain address exactly matches our official domain (HTTPS://medicube.us). This site is Medicube’s official online store.
Please purchase products only through the official online store or authorized retailers.
Please purchase products only through the official online store or authorized retailers.
Risks of Counterfeit Products
Counterfeit products may closely resemble authentic items in packaging, logos, and product names; however, they may be harmful as they do not
meet established quality and safety standards.
Please check whether the product matches the authentic items sold through our official online store, and confirm that it was manufactured in Korea.
meet established quality and safety standards.
Please check whether the product matches the authentic items sold through our official online store, and confirm that it was manufactured in Korea.
How to Verify Authenticity
You may contact our Customer Support or official contact channel to request verification of the seller and product authenticity.
If the product is not authentic, we do not provide after-sales service, warranty coverage, refunds, or exchanges.
If the product is not authentic, we do not provide after-sales service, warranty coverage, refunds, or exchanges.
Our Actions Against Counterfeit Products and Fraudulent Websites
To prevent customer harm, we continuously keep track of websites, advertisements, and social media accounts that impersonate our brand and official online
store. When fraudulent websites are identified, we take actions including requesting website takedowns, suspending advertising and payment processing,
and pursuing legal measures. If you encounter a website or seller suspected of selling counterfeit products, please report it through our Customer Support or
official inquiry channel.
Report to Customer Support